Refund Policy

Damages and issues

If you received a damaged/flawed/incorrect order, we are here to support you. First, send us a picture for proof and then tell us if you would like a replacement or a refund on the affected items. 

You can always contact us for any question at contact@eliadcohenstore.com

 

Exchanges & Returns

If you need a exchange, please contact us to our email contact@eliadcohenstore.com and we will explain the process. Due to hygiene reasons, underwear cannot be returned or exchanged.