Refund Policy

Damages and issues

If you received a damaged/flawed/incorrect order, we are here to support you. First, send us a picture for proof and then tell us if you would like a replacement or a refund on the affected items. 

You can always contact us for any question at info@eliadcohenstore.com . 

 

Exchanges and refunds

The products of this website are printed on demand. This means that once a customer place an order, the different products with their sizes are sent to our providers, who manufacture and send them. Our providers do not accept exchanges or refunds unless the products are damaged, because our designs are exclusive, so we apologise but this website do not accept exchanges and refunds. Please take a look carefully to the sizes guide in every item so they fit you best.